Website Policies
Last updated: March 2026
Please read the following policies carefully before using ElectroVerz.
Terms & Conditions
By accessing or using ElectroVerz, you agree to comply with the rules and policies of the platform. Users must provide accurate information when creating accounts and placing orders.
ElectroVerz reserves the right to suspend or terminate accounts involved in fraudulent activity, misuse of the platform, or violation of marketplace policies.
Seller Policy
Sellers using the ElectroVerz marketplace must provide accurate product information including specifications, images, pricing and stock availability. Any misleading, counterfeit or prohibited listing may lead to removal of the product and suspension of the seller account.
Return & Refund Policy
Returns must be requested within the allowed return window after delivery. Products should be unused and in original packaging where applicable. Refunds are processed after inspection of the returned product.
Depending on the payment method, refunds may take 7–14 business days to reflect in the customer's account.
Shipping & Delivery Policy
Shipping time depends on product availability, seller location, and delivery destination. Estimated delivery time is shown during checkout.
ElectroVerz may use third-party courier services to deliver orders. Delays due to logistics, holidays or weather conditions may occur.
Payment Security
All payments on ElectroVerz are processed through secure and trusted payment gateways. We do not store credit card, debit card, or banking details on our servers.
Privacy Policy
ElectroVerz respects user privacy and protects personal information. We collect basic details such as name, email, phone number and shipping address only to process orders and improve our services.
Customer information is never sold or shared with third parties except where required for payment processing, shipping or legal compliance.
Cookies
ElectroVerz uses cookies to improve user experience and website functionality. Cookies help us remember user preferences, understand website traffic, and improve platform performance.
Users may disable cookies in their browser settings, however some features of the website may not function properly if cookies are disabled.
Cookies
ElectroVerz may use cookies to improve user experience, remember user preferences, and analyze website usage. Users can disable cookies in their browser settings if they prefer.
Limitation of Liability
ElectroVerz operates as an online marketplace connecting buyers and sellers. While we strive to maintain accurate listings and smooth transactions, ElectroVerz shall not be held responsible for losses arising from third-party sellers, courier delays, or external service failures.
Policy Updates
ElectroVerz reserves the right to update or modify these policies at any time. Users are encouraged to review this page periodically to stay informed about any changes.
Contact
If you have any questions regarding these policies please contact us:
Email: support@electroverz.com
Location: UAE / India